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FAQ's

Who do I contact about my order?

Please use the contact page or email orders@dotcreates.com

 

How long will it take for me to get my order?

We aim to dispatch your order within 1-2 working days. Then the delivery time (which is additional to the dispatch time) will be dependent on which shipping service you have chosen. 

 

Will I receive an email when my order has been dispatched?

Yes! Once I have dispatched your order you will receive an email from Dot Creates to let you know.

 

What payment types do you accept?

Visa, MasterCard, American Express and PayPal.